Refund Policy

1. As a new customer, you may request a refund within 30 calendar days of the Date of Purchase for any reason. The Date of Purchase is defined as the date you have paid the Setup Fee, which is the one-time fee paid by new customers for Adverj to build a website. The Refund Period is defined as the 30-day period from the Date of Purchase.

2. You must complete a questionnaire about your business in order for Adverj to be able to create your business website. If you have not completed the questionnaire, you will not receive a business website. You may request a refund at any time within the Refund Period whether or not you have completed the questionnaire and/or received the business website.

3. Subject to clause 4 of this Refund Policy, you are ineligible for a refund after the Refund Period, irrespective of whether you have completed the questionnaire and/or received the business website. Failure to complete the questionnaire required for Adverj to build the business website does not automatically extend the Refund Period. Outside the Refund Period, all sales are final and non-refundable.

4. If Adverj has not delivered the website within 10 days of your completing the questionnaire, then Adverj will extend the Refund Period according to the number of days Adverj was delayed. For example, if Adverj delivered your business website 11 days after you completed the questionnaire, then your Refund Period would be extended by 1 day.

5. Subject to clause 1, if you have purchased Services from Adverj, then the refund shall include the full amount paid less the cost of the custom domain name if one has been selected. Custom domain name incurs a cost of $15. If no custom domain name has been selected, then the recurring plan subscription shall be refunded in full.

Last updated on March 3 2024.